Eric Lam
User Experience Designer
Passionate in building relationships to translate complex problems into delightful experiences
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Fjord / Accenture Federal Services
Pre-Employment Screening System
Worked closely with product owners and technical scrum teams in an agile environment to translate requirements into design solutions
Agile Design
Design Audit
Prototyping
Workshops
Design System
508 Compliance
PEGA
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Fjord / Accenture Federal Services
Data Lake V4
Supported RFP win by demonstrating to stakeholders the importance of human-centered design through workshops and design artifacts
User Research
Workshops
MVP Definition
Prototyping
Process Design
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University of California, Davis
Course Articulation Website
Designed and developed the end-to-end experience of a web application to handle course articulations
User Research
Process Design
Prototyping
Information Architecture
Full Stack Development
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Full Stack Technology
StockWatch
Led design for iOS application and proposed features to enhance surveyor experience and report quality
User Research
User Testing
Prototyping
iOS
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